Looking at life through a funhouse mirror
In my continuing attempt to provide simultaneous translation to those of you outside the gilded circle of professional services professionals, here is a supplementary explanation of terminology you should know. On the beach. This is actually an expression from the good old days before HR got its finger in everything. It does not mean that …
Various publications including Forbes magazine recently published their list of the most annoying business jargon. Jargon, as we know, is a way for people to feel like they are at one with their chosen profession. It’s (literally) a way to say they know things that other mere mortals do not. Of course there is terminology …
Actually, I did little to no walking in Memphis. That’s because I was in greater metropolitan Memphis, such as it is, at FedEx’s headquarters at the intersection of two major highways. FedEx’s centre of world shipping domination is situated on South Shady Grove Road. In the true manner of all suburban street naming subterfuge, it …
Hopefully there is a statute of limitations on non-disclosure agreements, although I think I am okay because I didn’t sign one and the company that did is long gone, and there was no murder involved that I am aware of. Anyhow, this tale falls into the truth is stranger than fiction category. Several years ago …
Although I dearly love living here, I cannot deny that some things are better in other parts of Canada. And at the risk of getting deported from the GTA, here are some examples of stuff that is better in Montreal, courtesy of a recent visit to a GMA client. • In Montreal, they pay attention …
When you call to get your credit card activated you probably have me to blame for the experience. This is because the consulting firm I was working for (which no longer exists) was hired by a major credit card company to revamp their call centre script to make it friendlier. The project landed in my …