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Marilyn Carr

Looking at life through a funhouse mirror

Category: Customer Service

January 5, 2021 / Customer Service

K as in Knight

January is pretty much always the same. Dead Christmas trees get kicked to the curb. The tenth batch of turkey soup arrives with only a fraction of the enthusiasm that greeted the first. And we’ll spend countless hours we’ll never get back sitting on the phone with customer service trying to figure out what’s gone …

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Book Cover: Nowhere like This Place: Tales from a Nuclear Childhood

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