An Honest-to-goodness actual phone interaction
Call centre person: “Hello, this is Stephanie. How can I help you?” Me: “I’d like to cancel my online Toronto Star subscription.” CCP: “Oh. I’m sorry you want to do that. Why do you want to cancel?” Me: “Because it’s too expensive.” CCP: “Let me look up your account. You paid $141 on November 5.” […]
An Honest-to-goodness actual phone interaction Read More »